Privacy policy

Last Updated: [23 July 2024]

Introduction

Welcome to ThemesBX. We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website themesbx.com, use our services, or make a purchase through our WooCommerce store with Woo Payments. By using our website and services, you agree to the terms of this Privacy Policy and our Terms of Service.

1. Information We Collect

Personal Data

When you visit our site or make a purchase, we may collect the following personal information:

• Contact Information: Your name, email address, and phone number.
• Billing Information: Your address, payment details (processed securely through WooCommerce and Woo Payments), and if applicable, company name and VAT number.
• Account Information: Your username, password (if you create an account).

Usage Data

We collect information about how you interact with our site, including IP addresses, browser types, operating systems, referring URLs, pages viewed, and the date and time of access.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our site. Cookies help us remember your preferences and provide a more personalized experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, manage payments, and provide customer support.
• Account Management: To manage your account and provide personalized services.
• Communication: To send you updates about your orders, newsletters, and promotional materials. You can opt-out of marketing communications at any time.
• Analytics: To analyze how our site is used and improve our products and services based on usage data.
• Legal Compliance: To comply with legal obligations and resolve disputes.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Third parties that assist us in processing payments (Woo Payments), delivering orders, and managing our website.
• Legal and Regulatory Requirements: To comply with legal obligations or respond to lawful requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information. This includes encryption and secure storage practices. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: Request access to your personal data.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data when it is no longer necessary for the purposes for which it was collected.
• Objection: Object to the processing of your data for direct marketing purposes or other specific situations.
• Restriction: Request restriction on the processing of your data under certain conditions.
• Portability: Request transfer of your data to another organization, where applicable.

To exercise these rights, please contact us at office@themesbx.com.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

8. Intellectual Property and Usage Restrictions

All templates and digital products provided by ThemesBX are protected by intellectual property laws. By purchasing our templates, you agree to the following terms:

• Non-Resale: You may not resell, redistribute, or share our templates or any part of them in any form.
• Modification: You are allowed to modify the templates for your personal or commercial use. However, you may not claim them as your own or distribute the modified versions.
• Prohibited Use: You may not use our templates for any unlawful purpose or in a manner that violates our terms of service.

Any breach of these terms may result in legal action and the immediate suspension of your access to our products and services.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

ThemesBX
Email: office@themesbx.com
Contact form: Contact Page