FAQ

1. Frequently Asked Questions (FAQ)

1.1. How do I purchase a template?

To purchase a template, browse our catalog on the ThemesBX website, select the template you wish to buy, and follow the checkout process. You will need to provide payment information and create an account if you don’t already have one.

1.2. What payment methods do you accept?

We accept major credit cards and payments via PayPal. All transactions are processed securely through our payment gateway.

1.3. Can I request a refund for a purchased template?

Due to the digital nature of our products, we do not offer refunds once a template has been downloaded or purchased. If you encounter issues with the template, please contact our support team for assistance.

1.4. How can I contact customer support?

You can reach our customer support team via email at office@themesbx.com or through our Contact Page. We are available to assist you with any issues or questions you may have.

1.5. How do I access and download my purchased templates?

After completing your purchase, you will receive a download link via email. You can also access your purchased templates through your account on our website under the “Downloads” section.